General FAQs

Do I need to register to use www.bookmybustickets.com?

It is recommended to register before booking tickets using www.bookmybustickets.com. Registering can help you manage your bookings, cancellations, see booking history, etc., for future reference.

How do I book bus tickets on www.bookmybustickets.com?

Booking bus tickets with us is very simple. You simply enter the Origin, Destination, and Date of Journey and click on search. From the results, select the bus that you want to book, choose seats, select pick-up and drop-off points, then enter the traveller details and make payment. Boom! You'll receive tickets in your email. You are all set to go.

How ticket rates on our website are very less compared to other sites ? Is it possible to provide these rates?

It is possible. Unlike other websites, we can provide you with the best rates as we do not charge huge commissions on bus tickets. We also try to pass on the original fares from Bus Operators as much as possible to the customers.

Why book tickets with www.bookmybustickets.com?

We provide the most competitive pricing on bus tickets all over India and on various bus routes and operators. We can assure you that you will spend less when you book bus tickets with us.

Where can I check current offers on online bus booking via www.bookmybustickets.com?

You can visit the offers section page to view existing offers and discounts.

Cancellations Related

Can I cancel my ticket online?

Yes. Most tickets can be cancelled online if they fall within the cancellation window. You can also contact us to get the cancellation done via our support email: support@bookmybustickets.com.

Can I partially cancel my ticket?

Only a few bus partners accept partial ticket cancellations. Please review the cancellation policies of the bus partner specified during ticket booking. Currently, you can partially cancel your ticket through our portal if the bus operator has provided you that option while booking.

Payment Related

Is it safe to use my credit card on this site?

Transactions on the www.bookmybustickets.com website are secure. We partner with industry-leading payment gateway providers for the transactions. Additionally, we use SSL certificates for our site to ensure encrypted data transfer.

Which payment methods are accepted?

We accept internet banking, credit card payments, and debit card payments (Visa, MasterCard, American Express, and Maestro). Please note that we only accept cards issued in India.

Am I able to make a payment on behalf of another person?

Certainly! You can pay for and book bus tickets for others. The traveller does not necessarily have to be the one making the payment. Please ensure that you provide accurate details for all passengers and advise them to carry government-issued ID cards to avoid any potential issues.

Refund Related

Can I get a refund if I have not travelled?

If there is a scenario where you were not able to travel due to our partner's fault or www.bookmybustickets.com’s fault, we will provide you with a 100% refund. However, if the miss is due to any other reason, not directly related to www.bookmybustickets.com or the bus operator, we will not provide a refund. Please check the cancellation charges and timelines while booking the tickets for the respective bus operators.

What will I get as a refund in case the operator cancelled the service?

www.bookmybustickets.com refunds 100% of the total amount paid in case the operator cancels the service.

Ticket Related

Do I need to take a printout of the ticket while boarding?

It depends on the bus operator you have booked tickets with. However, most bus operators accept e-tickets. You can show the SMS or email that you have received, which should be sufficient.