Privacy Policy

Effective: Aug 2024

Welcome to www.bookmybustickets.com Bus Ticket Booking Website owned by Mayaa Estore. The terms “We” / “Us” / “Our”/” Company” individually and collectively refer to www.bookmybustickets.com and the terms “You” /”Your” / “Yourself” refer to the users. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data. By using our service, you agree to the collection and use of information in accordance with this policy.

This Privacy Policy is an electronic record in the form of an electronic contract formed under the information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature. This Privacy Policy is a legally binding document between you and www.bookmybustickets.com (both terms defined below). The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the I accept tab or by use of the website or by other means) and will govern the relationship between you and us and your use of the website.

1. Information Collection and Use

a. Website

We collect several different types of information for various purposes to provide and improve our service to you.

b. Cookies

Our website uses cookies to enhance your experience. Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. To improve the responsiveness of the sites for our users, we may use “cookies”, or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user’s individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when you ask for our Personalized Horoscope). A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control.

Our web servers automatically collect limited information about your computer’s connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data — such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.

2. User Information

a. Personal Information

To provide our services, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and email address. It may be any of all of the following below:

All required information is service dependent and we may use the above said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.

b. Transaction Details

We may collect information about your transactions, including booking details and payments.

3. Links to Other Sites

Our service may contain links to other sites not operated by us. We strongly advise reviewing the privacy policies of these third-party sites.

4. Information Sharing

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

We shares the sensitive personal information to any third party without obtaining the prior consent of the user in the following limited circumstances:

5. Information Security

The security of your data is important to us, but remember that no method of transmission over the internet or method of electronic storage is this 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. Grievance Redressal

If you have any concerns or complaints regarding the processing of your personal information, please contact our Grievance Officer:

Grievance Officer: Edwin Rocky

Company: Mayaa Estore

Address: 14/1 SLN Complex, Madiwala, Bangalore, Karnataka, India

Email: support@bookmybustickets.com

We will respond to your concerns promptly and in accordance with applicable laws.

7. Legal Obligations

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have questions or suggestions about our Privacy Policy, contact us at support@bookmybustickets.com.